The Power of Our Mistakes

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Did I ever tell you why we don’t allow cowboy boots at the ITW Data Centres…? I think the best way to honour the past and strengthen your team is to tell the stories and share the lessons.  All of them.  Especially the ones where we screwed up.  [...]

Finding the Answers

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Are we as good as we used to be?  I think so, but we need to be sure.  Jay and I have been thinking about this is a lot lately … and now it’s time to act.  We’ve been inspired. According to the legends, after a fruitless 10 [...]

Perspective

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I think in pictures.  I need to visualize and experience a problem if I’m going to help find a solution.  I usually draw my ideas before I write about them.  So, when someone presents me a report, I look for graphs, charts, maps, and diagrams.  [...]

When the boss is away…

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I’m about to go away on vacation with my family.  Jay and I make sure we get away together with our families once a year.  It’s a great opportunity for us to talk about “long-ball” strategic stuff away from the usual obligations in the office [...]