A Network Operations Centre, or NOC, is one of the mostly widely recognized terms in the technology world. The name conjures up images of a wall filled with high definition…
IT Weapons, the IT services division of Konica Minolta Business Solutions (Canada) Ltd., is excited to announce that CRN, a brand of the Channel Company, has named IT Weapons to…
Managing a business can be a difficult task. Add on the complexities of a distributed workforce and things get even more difficult. A distributed workforce is when an organization has…
Managed IT Services is certainly not a new invention. Managed Service Providers began making an impact in the late 1990s and continued to change the way organizations monitor their systems,…
Telecom heavyweight Avaya filed for Chapter 11 bankruptcy earlier this month. It’s a real sign of the times. Like so many large technology manufacturers, Avaya has been facing tremendous challenges…
Given that Information Technology departments work in a very “project-centric” world, it should come as no surprise that the IT Project Management team plays a critical role in the success…
Meaningful insight and quality data are crucial to good decision making. Every organization is faced with challenges in understanding which systems to track, what data to analyze, and how to…
Wait…Aren’t they the same thing? If you asked yourself this question, there is no need to worry, because you are not alone. Often used interchangeably to describe a team of…
