Managing a business can be a difficult task. Add on the complexities of a distributed workforce and things get even more difficult. A distributed workforce is when an organization has employees working from different locations, from home, or who [...]
Managed IT Services is certainly not a new invention. Managed Service Providers began making an impact in the late 1990s and continued to change the way organizations monitor their systems, provide IT support for their employees, manage mobile [...]
Telecom heavyweight Avaya filed for Chapter 11 bankruptcy earlier this month. It’s a real sign of the times. Like so many large technology manufacturers, Avaya has been facing tremendous challenges trying to transition their business to [...]
Given that Information Technology departments work in a very “project-centric” world, it should come as no surprise that the IT Project Management team plays a critical role in the success of an organization. Whether it is a large scale [...]
Meaningful insight and quality data are crucial to good decision making. Every organization is faced with challenges in understanding which systems to track, what data to analyze, and how to draw intelligent findings that will help drive your [...]
Wait…Aren’t they the same thing? If you asked yourself this question, there is no need to worry, because you are not alone. Often used interchangeably to describe a team of IT professionals that provides support to end users, an Information [...]
When companies are looking for ways to improve their business, they generally turn to new technology. From sales efficiency software like SalesForce.com and Marketo, to office productivity and collaboration tools like Cisco Jabber, the world is [...]
By now, you have probably heard about Citrix’s latest changes to their support structure. As of January 1st, 2017 Subscription Advantage (SA) will no longer be available for purchase. This was the common Citrix support package that [...]
We all know the conventional wisdom around the creation of debt: avoid it wherever possible. Not paying the bills and carrying a balance on your credit card are dangerous. Debt is a like hole that becomes increasingly difficult to escape [...]
When it comes to backups and storage, a lot of IT pros and executives tend to deal in blind faith; simply trusting that everything is backed up safely and securely, without truly being involved in the process. Today, progressive organizations [...]
