Accessibility Standards as Required by the Accessibility for Ontarians with Disabilities Act and the Accessible Canada Act
OUR ACCESSIBILITY STATEMENT
KONICA MINOLTA is committed to providing accessible products and services to all individuals, including those with disabilities. We strive to meet the accessibility requirements of Canadians with disabilities, utilizing the Ontarians Act (AODA) as a baseline.
Additionally, IT Weapons strives to meet the accessibility requirements for all Canadians under the Accessible Canada Act for all provinces.
We have implemented policies and procedures to ensure that our products and services are accessible to everyone, including those with disabilities. Our employees receive training on accessibility, and we regularly review and update our accessibility policies and practices to ensure they meet the evolving needs of all our customers and employees.
This website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Please review our AODA plan
IT Weapons Accessibility Feedback Process
Introduction
This document describes the feedback options and processes related to accessibility barriers you may have encountered when engaging with IT Weapons, or feedback on the Accessibility Plan.
The IT Weapons resource responsible for receiving feedback is the Accessibility Prime.
Feedback
The greater the detail provided in your feedback, the easier it will be for us to understand the concerns or comments. Information such as the date, activity being performed, and the name of the webpage in question can help with this understanding.
Anonymous Feedback
When providing feedback you can supply contact details, but this is not mandatory. Should you wish to submit anonymously, you should use the online form noted below in the Feedback Methods section.
Feedback Methods
Accessibility Prime
IT Weapons, A Division of Konica Minolta Canada
5875 Explorer Drive
Mississauga, ON, Canada
L4W 0E1
Telephone
(905) 494-1040, Monday to Friday, 9:00 am to 5 pm Eastern Time
Online Form
Accessibility feedback online form
Feedback Acknowledgement
An acknowledgement of receipt will be sent automatically for feedback received by email. As feedback provided by telephone involves direct contact with an IT Weapons employee, that employee will acknowledge receipt of the feedback. Where mail is the method of feedback, an acknowledgement letter will be sent by mail if contact information is included.
How Feedback Will Be Used
Feedback will help IT Weapons continuously improve. Some feedback may not require a direct response or immediate follow-up, and some may highlight issues that need to be addressed right away. However, all feedback received will help us develop our future accessibility plans. The personal information, if provided, of those submitting feedback, along with the content of the feedback, remains confidential and is only for the purpose of enhancing and evolving the Accessibility plan.
This website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
