It’s Summit season for the ITW Arsenal. After 3 months of preparation and research, over 200 hours of planning for our leadership group – it’s time to rally our team at a lodge north of the city for 2 days of learning, mind sharing, and to [...]
Our team is pretty stoked this week. Industry media gave us a lovely Valentines Day gift … MSPMentor’s annual global ranking of Managed Service Providers was revealed and ITW has been named #76 on a list of the top 501 MSPs. With [...]
Free gifts, free offers, free services. These things might be attractive for food sales and consumer goods, but I honestly think it’s insulting to the clients in our industry. Nothing is really free. Organizations offering [...]
Today is an incredibly proud day for our team. We had the opportunity to visit the amazing folks at Cancer Assistance Services of Halton Hills (CASHH). Today we got to deliver the fruits of our team’s annual holiday fundraising efforts. [...]
The holiday season is often a time for reflection and strategizing for the coming year. I worry about 2 things. First, people who wait until the holidays to start thinking about their goals for the coming year are already too late. Second, [...]
After more than 20 years in our industry, I’ve seen a lot of changes. What’s funny is how the technological advancements are reflected in the job market and the trajectory of IT careers. I’ve heard some folks worry that as the technologies [...]
Nothing hurts the soul or the bank account like regret. When business owners are confronted with the real costs of keeping data and business systems resilient and secure – some of them balk. The short-sighted and stubborn folks are the [...]
One of the best pieces of business wisdom that Jay and I ever heard was “surround yourself with people smarter than you, and then get out of their way.” Now that my technical skills and certifications are dusty and expired, [...]
An often-cited study conducted by US congress a couple years ago reports that after suffering a major data-loss disaster, almost 30% of businesses close within 2 years because the damage to their operations is too great. Even worse, over 40% [...]
We’re at the sad, ironic and kinda funny point where people are actually embarrassed that they own a BlackBerry smartphone. The once mighty business tool and symbol of the tech-elite has become a scarlet letter of shame. Until very [...]
