Keeping the Weapons Sharp

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It’s Summit season for the ITW Arsenal.  After 3 months of preparation and research, over 200 hours of planning for our leadership group – it’s time to rally our team at a lodge north of the city for 2 days of learning, mind sharing, and to [...]

Why we hate “free”

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Free gifts, free offers, free services.  These things might be attractive for food sales and consumer goods, but I honestly think it’s insulting to the clients in our industry.  Nothing is really free.  Organizations offering [...]

What’s your Strategy?

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The holiday season is often a time for reflection and strategizing for the coming year.  I worry about 2 things. First, people who wait until the holidays to start thinking about their goals for the coming year are already too late.  Second, [...]

The Evolution of IT Careers

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After more than 20 years in our industry, I’ve seen a lot of changes. What’s funny is how the technological advancements are reflected in the job market and the trajectory of IT careers. I’ve heard some folks worry that as the technologies [...]

The Value of Maintenance

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Nothing hurts the soul or the bank account like regret.  When business owners are confronted with the real costs of keeping data and business systems resilient and secure – some of them balk.  The short-sighted and stubborn folks are the [...]

The Value of Peers

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One of the best pieces of business wisdom that Jay and I ever heard was “surround yourself with people smarter than you, and then get out of their way.”  Now that my technical skills and certifications are dusty and expired,  [...]