I think in pictures. I need to visualize and experience a problem if I’m going to help find a solution. I usually draw my ideas before I write about them. So, when someone presents me a report, I look for graphs, charts, maps, and diagrams. But those reports are just the tip of the iceberg. If I really want to know how one of our teams is doing, I need to see them work, talk to them, I need to “feel” their pains and build a picture for myself. I need to adopt their perspective. Read more…
Well, after hacking around on various teams, we decided to put together an official IT Weapons hockey team for this winter season! We are very excited. We have mostly IT Weapons people (Wepz) on the team but several clients have joined us to ice a decent team this year with a 15 person roster. We have our first game tomorrow night and are chomping at the bit to dirty up the new jerseys.
Each Wep will be wearing their ITW#. If you didn’t know, each employee has a designated Weapon Number. They are generated in order of hire. We use them for everything; our phone extensions, our DIDs, our license plate numbers, and even in our XMAS drawing order. I will post brief game summary blogs here as the season progresses but won’t clog up LinkedIn or Twitter with this stuff. Let me know if you play in the True North Hockey League (Brampton).
Speaking of hockey, we are always looking to set up friendly games with clients or vendor teams … (we’ll even pick up the ice time bill and do wings and beverages after the game!). But I just can’t promise we’ll play ‘customer hockey’
It’s good to be Canadian, a Hockey fan, and a small business! Oh yeah, the current Wepz on our team roster are: me, Jay, Nuno, Brett, Chris C, David S, Gary, Kevin R, Mike E, Robert C, and Robert E.
As co-founder and CEO, it’s largely my job to develop our business strategy and ensure that our long-term course remains in concert with our vision and our core values. To my mind, a crucial part of a CEO’s job is to look out and look forward. This means that we need to constantly examine how we are perceived in the marketplace. I know we have always been seen as a highly technical group … but I think we’ve had—at least some—challenge ensuring we are also perceived as a team who is equally business-focused when it comes to IT decision making. Good (read: simple) business-minded messaging takes a lot of work … and it goes a long way.
What does that mean?
From day one, we’ve built our business with two things in mind; integrity and expertise. Our goal is to be honest with everyone and remain really good at what we do. That’s how we develop our customers’ confidence and trust. More importantly, doing the right thing—every time—is how we keep that confidence and trust. Also, we believe that our customers should focus their resources on running their business, not worrying about the stability and cost of their IT infrastructure. That’s our job; keeping your business safe.
Last night, a group of Wepz attended an award ceremony for the best IT Solution Providers in Canada. We were short listed for 4 awards after submitting 5 case studies. 2 of the case study clients actually attended with us. It was a rare occasion where you would see Wepz in Suits (normally, a tie is a sin for us). We had a great time mingling with peers and kicking back with 2 great clients. We ended up winning Silver Awards for: Best Service Organization, Best Managed Services Solution and Best Enterprise Solution! Very cool. Read more…