If you work in Information Technology, then you are probably familiar with the concept of an Infrastructure Assessment. In IT Services, Infrastructure Assessments are comprehensive reviews of [...]
According to IDC’s 2016 survey data, the top 2 concerns for Canadian IT leaders are responding to business change and ensuring the security of company data.
A little more than five years ago, at our annual company Summit, I sat with my team and discussed our future plans. The basis of the discussion was that even though we are excellent at what we do [...]
There are plenty of ways to understand the concept of Cloud Computing. Here are two that we find useful: Cloud as a kind of computing architecture and Cloud understood as a kind of service [...]
Some folks are developers; they code, they script, they make GUIs, they use platform tools to create workflow automation and beautiful things the rest of us get to look at and explore. They are [...]
Well, it’s official, cloud computing is real and it is here to stay. If your organization has taken the step into the future and embraced the cloud, you have probably already asked the question, [...]
There was a time when “keeping the lights on” was all an IT department had to worry about. If your staff had PCs, a printer, and a phone—and they were all working—you were winning.
First and foremost, congratulations! If your company is getting bigger you should be celebrating, not worrying about whether or not your IT infrastructure can handle it. Whether you have one new [...]
How often does your IT team get pulled away from projects to put out fires around the office or behind the glass? They are running from one problem to the next in a recurring battle against [...]
What does a craft beer bar in Vegas have in common with a great IT service company? A deep understanding that the most important thing you deliver is an “experience.”