UPDATE: Responding to the New Normal of Remote Work

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March 25, 2020 Update – IT Weapons remains open and optimistic. We are actively supporting and helping clients to adjust to the new normal of widespread remote work and cost control measures. Just doing so from our homes, amid occasional disruptions from kids and pets!

Over the past two weeks, there have been some drastic changes announced by provincial and federal governments regarding social distancing and the shutting of non-essential services.  Since we have these capabilities, aside from our key essential folks who need to be onsite for emergency work, our entire team is working from home until further notice.

We are able to implement these measures thanks to the tools we have in place to maintain collaboration and human connection in times of such disruption.  WebEx for video conferencing, Microsoft Teams for realtime collaboration, endpoint protections for all those laptops outside the company network, and a solid VPN strategy to stay connected to apps and data.  Some questions you should consider in order to keep employee productivity a top priority at your organization, are:

Asking these questions recognizes the need for redundant, remote systems that can allow teams to be functional even not when in the office. Remember, “Work is not where you are. Work is what you do.”

March 13, 2020 – We are in an unprecedented time of business disruption globally, and I would like to take this opportunity to discuss some of the measures we have taken at IT Weapons to make our staff and our clients feel safe.

IT Weapons and Konica Minolta are closely monitoring the ongoing novel Coronavirus (COVID-19) outbreak. Based on guidelines from the World Health Organization, as well as federal and provincial health agencies, we continue to operate normally, but have begun implementing preventative measures as part of our business continuity plans.

Here are some of the protocols IT Weapons has implemented to secure our staff:

  • Our main office will remain open, however, all non-emergency vendor, partner, or client visits to are to be avoided. Moving forward, all meetings (internal or external) will be scheduled with video conferencing
  • Encourage working from home: Every employee at IT Weapons has the tools to work from home securely and to collaborate from anywhere using MSFT Teams and WebEx.
  • Suspending all non-essential work travel
  • Hygiene guidance to all employees
  • Strong disinfecting protocols implemented at our offices

Our commitment to our clients’ business continuity remains paramount and we have established protocols that will continue to allow us to support our clients in these uncertain times.

Should you have any questions or concerns about your organization’s safety and productivity during this time, please reach out to your ITW Account Manager, or contact us on our website. We want to do our part to help ensure you are healthy and feeling safe.

Thank You,

Ted Garner

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