The world of customer engagement is changing. It’s safe to say that today’s buyer (in nearly every industry) wants to make decisions on their own terms, at their own pace, and by using digital [...]
Telecom heavyweight Avaya filed for Chapter 11 bankruptcy earlier this month. It’s a real sign of the times. Like so many large technology manufacturers, Avaya has been facing tremendous [...]
In a modern workplace, teamwork and collaboration are key, and empowering your employees with advanced communication tools has proven to be a successful business move. In a recent study, a [...]
For many businesses, switching to a Voice over Internet Protocol (VoIP) solution is a daunting decision. Everyone in the office is accustomed to your current (albeit outdated) phone system, [...]
Voice-as-a-Service! Well, we are out of Beta and the Release Candidate of our Managed Voice solution is being scheduled for client testing. It was quite a long test cycle as the Redundant link [...]
