If you use a managed services company to look after your IT environment and support structure, than you have probably heard of the Continual Service improvement (CSI) process. CSI, an ITIL best [...]
About IT Weapons
IT Weapons, a division of Konica Minolta, is a Canadian leader in secure cloud solutions and managed IT services. Trust IT Weapons to help you simplify technology and transform your business with premier security and compliance, and award winning client experience.