You’re probably burning out your corporate IT folks. With the pace of change and innovation increasing and the organizational demands on IT growing, there are still only 40-60 hours per week to get stuff done. The vast majority of IT’s time is spent keeping the lights on. The precious remainder is spent on a crumb of R & D or training to keep up. Never mind about taking a proper vacation. Unless there is a change in the laws of physics or a major increase in IT budgets (HaHa) … something has to change. In progressive organizations, it has already started. The first lesson is realizing that getting external help to look after your IT systems isn’t about replacing anyone. Read more…
Brainstorm Immortalized
Years ago, when Jay and I began dreaming up a managed services practice (MSP), we set some goals: we would take on the accountability of our clients for the IT portion of their long and short-term business strategy. It seemed a natural extension from our growing consulting practice; which has always been rooted in delivering the best TCO and ROI-based solutions. We took seriously the idea that our projects had to enable our clients to make bolder and more confident business decisions; growing their own businesses becoming more profitable. Selfishly, this made great sense for the long term success of ITW too. As or clients grow, they would need more services from us! Win-win, right?
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Categories: Advice, Industry Observations Tags: business advice, cloud computing, Consulting, IT Weapons Data Centre, IT Weapons team, Managed Services, value-add service, virtual desktop infrastructure, virtual desktops, virtualization
As co-founder and CEO, it’s largely my job to develop our business strategy and ensure that our long-term course remains in concert with our vision and our core values. To my mind, a crucial part of a CEO’s job is to look out and look forward. This means that we need to constantly examine how we are perceived in the marketplace. I know we have always been seen as a highly technical group … but I think we’ve had—at least some—challenge ensuring we are also perceived as a team who is equally business-focused when it comes to IT decision making. Good (read: simple) business-minded messaging takes a lot of work … and it goes a long way.
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Categories: Advice, Armour, Industry Observations Tags: business advice, Consulting, industry recognition, IT Weapons Data Centre, IT Weapons team, Profit 100, social networking, Team, value-add service, Why IT
What does that mean?
From day one, we’ve built our business with two things in mind; integrity and expertise. Our goal is to be honest with everyone and remain really good at what we do. That’s how we develop our customers’ confidence and trust. More importantly, doing the right thing—every time—is how we keep that confidence and trust. Also, we believe that our customers should focus their resources on running their business, not worrying about the stability and cost of their IT infrastructure. That’s our job; keeping your business safe.
